Hi, I'm Rakib Hasan

Business Technology Analyst

Hi, I'm Rakib Hasan, a Business Technology Analyst at Eitekh ERP Limited. I work at the intersection of business and technology, translating complex requirements into efficient, scalable solutions that drive real impact.

Portrait of Rakib Hasan

About me

I am a results-driven Business Technology Analyst with 4+ years of experience across business analysis, CRM/ERP solutions, data analytics, and application support. Currently at Eitekh ERP Limited, I specialize in Salesforce administration, business process optimization, and technology-driven solutions.

Previously, I worked at Data Edge Limited on the Trust Bank CardSuite Project, gaining hands-on experience in system analysis, SQL reporting, requirements gathering, and enterprise application support. With a BSc in Computer Science and Engineering from AIUB, I combine technical expertise with analytical thinking to bridge business needs and technology.

I am passionate about solving complex problems, improving business processes, and building solutions that deliver measurable value.

Years of experience
4+
Certified Platform Administrator
Salesforce
IELTS
6.5

Resume

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Experience

  1. – Present

    Business Technology Analyst

    I connect business needs with technical solutions on the Salesforce platform. I analyse existing business processes to find gaps and inefficiencies, gather and validate requirements with stakeholders, and turn them into working Salesforce configurations. As a Certified Platform Administrator, I handle configuration, user management and workflow automation, and I work closely with developers and cross-functional teams so that each solution fits the business goal.

    • Earned the Salesforce Certified Platform Administrator credential (August 2026)
    • Salesforce
    • Flow Automation
    • Reports and Dashboards
    • Data Management
    • Business Process Analysis
    • Apex
    • SOQL
  2. –

    Associate Application Analyst

    I worked at one of Bangladesh's leading ICT system integration companies, starting as a Trainee Application Analyst and being promoted to Associate Application Analyst. I acted as the bridge between clients and the development team: gathering requirements, writing technical specifications, and supporting applications from deployment to live operation. I was involved from the start in a card management system and switching middleware project for a commercial bank.

    • Promoted from Trainee to Associate Application Analyst within six months
    • Contributed from the start to a bank's Card Management System and Switching Middleware implementation
    • Jira
    • MS SQL
    • MySQL
    • Linux
    • ISO 8583
    • BRD / SRS / FRS
    • UAT
    • SDLC
    • MS Excel
    • MS Word
  3. –

    Data Artist

    At Catalyst Solution, part of Adiva Graphics and a multinational firm serving top market research companies in the USA and Canada, I turned raw survey data into clear, decision-ready visuals. I built Excel dashboards and charts, designed PowerPoint reports, and checked data accuracy through validation, quality checks and survey logic reviews.

    • MS Excel
    • MS PowerPoint
    • Power BI
    • Data Visualization
    • Data Validation
    • Survey Data Analysis

Projects

All projects

Web Application

PoishaPOS — Multi-Tenant Retail POS SaaS for Bangladesh

A cloud point-of-sale and retail management platform for shops in Bangladesh. It handles fast barcode checkout, bKash/Nagad/cash payments, offline selling, inventory, purchases, customer dues and profit reports, with multiple shops, branches and counters on one system.

  • PHP 8
  • MySQL
  • JavaScript (ES Modules)
  • PWA

Official

TBL’s Card Management System

Led the implementation of Trust Bank Limited's Card Management System & Switching Middleware based on Tietoevry's Card Suite platform. Involved in data migration, reporting module development, requirement analysis, and system integration for debit card issuance and processing.

  • Banking System
  • Card Management
  • Middleware

Recommendations

I work with Rakib Hasan on the CardSuite project at Trust Bank Limited, and I'm impressed by his dedication and technical skills. He handle complex tasks efficiently and always contribute valuable ideas during team discussions. A great team player and problem-solver—I highly recommend him.

Khandaker Humira Akhter Application Analyst, Data Edge Limited

I am pleased to recommend Mr. Rakib Hasan, who worked with us as an Analyst on the Card Management System and Switching Middleware Project for Trust Bank PLC. He demonstrated strong analytical skills, deep knowledge of card operations and ISO8583 message flows, and a consistent ability to identify and resolve complex issues efficiently.

Muhammad Aki Ullah Assistant Vice President, Trust Bank PLC

Writing

All articles

Let's talk

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